Our company has come to an agreement that if you are not satisfied with our product within fourteen days and you purchased the bowl from our website you can just mail it back to our headquarters and we will get you your money back no problem guaranteed. This particular return policy however only applies if you purchased our bowl off of our website. If you happened to purchase it in stores then the return policy is up to the workers of the store in which you purchased the bowl from. We do however hope that our bowl does not become an inconvenience to our customers enough for them to want to return the product.